Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the social casino entertainment platform operated at SouthernReelParadise.com (the "Platform"), provided by Southern Reel Paradise ("Southern Reel Paradise", "we", "us" or "our").
By using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Platform.
2. About Southern Reel Paradise
Southern Reel Paradise is an entertainment-focused social casino platform created for players across New Zealand who enjoy casual digital gaming experiences. The Platform offers a collection of virtual slot-style games and themed reels inspired by ocean landscapes, wildlife, and iconic scenery from across the country. Gameplay uses virtual coins only and does not involve real-money wagering or cash prizes.
Southern Reel Paradise
120 Queen Street
Auckland 1010
New Zealand
Email: support@SouthernReelParadise.com
3. Eligibility
- You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Platform.
- You represent that you have the legal capacity to enter into these Terms.
- You are responsible for ensuring that your use of the Platform is lawful in your location.
4. Social Casino Only – No Real-Money Gambling
- The Platform is a free social casino entertainment service.
- No real-money wagering, deposits, or withdrawals are supported.
- Virtual coins and other digital items have no real-world monetary value and cannot be redeemed for cash or any other form of monetary value.
- Game outcomes do not represent or simulate real-world gambling results with real money.
5. Accounts and Security
You may need to register an account to access parts of the Platform. You agree to provide accurate information, keep your login credentials confidential, and notify us promptly of any unauthorised use of your account.
6. Virtual Coins and Digital Items
Virtual coins, achievements, and other digital items on the Platform ("Virtual Items") are licensed for in-platform use only. Virtual Items are not property, do not represent any balance of real currency, and cannot be exchanged for legal tender. We may modify how Virtual Items are earned, used, or displayed as part of service updates.
7. Acceptable Use
You agree not to:
- use the Platform for unlawful, harmful, or fraudulent activity;
- harass, threaten, or abuse other users or our staff;
- cheat, exploit bugs, or use unauthorised software, bots, or scripts;
- attempt to circumvent security or interfere with Platform functionality;
- sell, trade, or transfer accounts or Virtual Items outside mechanisms expressly allowed by us;
- post or share content that is illegal, infringing, offensive, or otherwise inappropriate.
8. Community Features and User Content
The Platform may include community features such as leaderboards, seasonal tournaments, and social interactions. You are responsible for any content you submit. By posting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for operating and improving the Platform.
9. Intellectual Property
All intellectual property in the Platform (software, games, visuals, audio, branding, and text) belongs to Southern Reel Paradise or its licensors. You may not copy, distribute, or modify Platform content except as permitted by these Terms or applicable law.
10. Availability and Changes to the Platform
We may update, change, suspend, or discontinue any part of the Platform at any time, with or without notice. We do not guarantee uninterrupted or error-free operation of the Platform.
11. Suspension and Termination
We may suspend or terminate your access to the Platform if you violate these Terms or if required by law. Upon termination, you may lose access to your account and any associated Virtual Items, without compensation.
12. Disclaimers
The Platform is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not promise any particular level of success or rewards in gameplay.
13. Limitation of Liability
To the extent permitted by law, Southern Reel Paradise and its affiliates are not liable for indirect, incidental, or consequential losses, including loss of data, profits, or opportunity, arising from your use or inability to use the Platform.
14. Indemnity
You agree to indemnify and hold harmless Southern Reel Paradise and its affiliates from claims or losses arising from your breach of these Terms or misuse of the Platform.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of New Zealand. You agree to the non-exclusive jurisdiction of the New Zealand courts in relation to disputes arising from or relating to the Platform.
16. Responsible Use
Southern Reel Paradise encourages balanced, responsible gameplay. If you feel that play is impacting your wellbeing, we encourage you to take breaks and seek support where needed.
17. Changes to these Terms
We may update these Terms from time to time. Continued use of the Platform after changes are posted means you accept the updated Terms.
18. Contact Us
Southern Reel Paradise
120 Queen Street
Auckland 1010
New Zealand
Email: support@SouthernReelParadise.com